Diploma of Business

ABOUT THE COURSE

(Note: This qualification does not contain any specialisation)

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business functions.

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Recognised by Australian Qualifications Framework and Nationally Recognised Training

Details

Course Code

BSB50120

CRICOS Course Code

111214G

Location

Melbourne Campus

Delivery Mode

Face to Face and Self Study

Fees

Please see the Fees and Charges page or contact the campus directly!

Intake

Contact AIA for upcoming intake dates and availability

Your commencement date and study schedule are confirmed in writing before enrolment or payment.

Duration

Up to 52 Weeks*

(This qualification will be delivered as full-time study over the course of 52 weeks including 8 weeks of breaks/holidays. Duration may vary based on mode of delivery and/or RPL and CT)

Course Entry Requirements

This course is available to international students. There are no specific entry requirements listed in the qualification details or training package; however, applicants must meet Auscanus Institute of Australia’s entry requirements below:

Applicants must:

• Be 18 years of age or older at the time of course commencement.

• Have successfully completed Year 12 or equivalent secondary schooling.

• Demonstrate English language proficiency through one of the following approved tests: IELTS Academic 6.0, TOEFL iBT 60, PTE Academic 50, or equivalent English language proficiency.

English language competence may also be demonstrated through documented evidence of any of the following:

• Completion of a recognised ELICOS program with an English proficiency level considered equivalent to the course entry requirements.

• Completion of at least two (2) years of study in Australia at AQF Level 4 or higher.

• Minimum five (5) years of study in English in Australia, the United Kingdom, the United States of America, Canada, New Zealand, South Africa or the Republic of Ireland.

• Completion of Year 12 or equivalent secondary schooling in English.

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Note: English language requirements and exemptions may vary depending on visa requirements and individual circumstances. Please contact AIA for further details or visit the Department of Home Affairs website.

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Additional Entry Requirements:

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• Applicants may be required to participate in a pre-enrolment review/interview to determine whether the course is suitable for their individual needs, career goals and capabilities.

• Students must have access to a working PC or laptop with suitable specifications to meet study requirements. Students may seek assistance from their trainer and/or assessor where required.

• Students must possess basic digital literacy skills, including the ability to communicate and access information using digital technologies, email, search engines, learning platforms and basic Microsoft Office applications, as well as access to a reliable internet connection.

• Where an applicant’s educational qualifications do not fully meet AIA’s admission requirements, other factors may be considered at the discretion of AIA. Please refer to AIA’s Admissions Policy available on the Forms & Policies page for further information.

Pre-enrolment review and LLND

Applicants complete an online Language, Literacy, Numeracy and Digital (LLND) skills assessment during application. AIA reviews the results against the course requirements and advises on course suitability and any support or preparation needed before enrolment.

Where verifiable English test results are unavailable, AIA may administer an approved internal English proficiency test in line with its enrolment policy. This is separate from the LLND review. AIA may recommend English language preparation where required. Student visa English evidence requirements apply separately.

Read AIA's Student Enrolment Policy or contact Admissions to discuss your application.

Course Structure

To achieve this qualification, students must complete 12 units: 5 core units and 7 elective units.

Students who complete individual units may receive a Statement of Attainment, provided their USI is verified. Students who complete all required units will be awarded the full qualification.

BSBCRT511 Core

Develop critical thinking in others

BSBFIN501 Core

Manage budgets and financial plans

BSBSUS511 Core

Develop workplace policy and procedures for sustainability

BSBXCM501 Core

Lead communication in the workplace

BSBOPS503 Elective

Develop administrative systems

BSBLDR522 Elective

Manage people performance

BSBTWK502 Elective

Manage team effectiveness

BSBCRT512 Elective

Originate and develop concepts

BBSOPS502 Elective

Manage business operational plans

Assessment methodology

How you’ll be assessed

Show what you know and what you can do. Assessment checks your skills and knowledge against the requirements of each unit.

Knowledge

Written or oral questions may be used to check your understanding of key concepts and workplace requirements.

Applied tasks

Projects, case studies, reports or presentations may ask you to apply your learning to realistic situations.

Practical skills

Demonstrations, observations or role plays may be used in the classroom, a simulated environment or a workplace, as required by the unit.

Know what to expect.

Your trainer and assessor will explain the tasks and evidence required for each unit. Where practical training, service periods or work placement apply, refer to the course requirements on this page. Contact AIA to discuss assessment support or reasonable adjustments.

Industry snapshot

Explore potential roles and an example occupation profile for Office Managers.

Job requirements vary by employer and may include further experience, qualifications or licensing. Completing this course does not guarantee employment or a particular salary.

Potential jobs

  • Business Manager
  • Retail Manager
  • Department Manager
  • Project Consultant
  • Office Manager
  • Executive Officer

Occupation profile

140,600Office Managers employed
66%Full-time share
$1,730Median full-time weekly earnings
47Median age

Source: Jobs and Skills Australia: Office Managers. Checked October 2026. Historical ANZSCO occupation data; earnings are median full-time weekly earnings (May 2025). Figures describe the broader workforce, not graduate outcomes. ANZSCO profiles are no longer updated. N/A means a figure is not published.

Your previous learning counts

Recognition of Prior Learning & Credit Transfer

You may be able to gain credit for skills you already have or study you have completed.

RPL

Recognition of Prior Learning

Have skills gained through work, life experience or previous learning? You can apply to have them assessed against the course requirements.

CT

Credit Transfer

Already completed the same or equivalent units? You can apply for credit by providing formal evidence, such as a Statement of Attainment or an authenticated VET transcript.

Contact AIA before enrolment to discuss your options. All applications are subject to assessment or verification of evidence. Approved credit may reduce your study requirements; AIA will confirm any changes to your course duration and fees.

Support and important information

Explore your options and understand the arrangements before you enrol.

Learning and wellbeing support

Contact AIA to discuss learning support, wellbeing support or reasonable adjustments for your study and assessment. View support services and contact details.

Fees, refunds and your written offer

Review the applicable tuition and other charges, payment terms and refund or withdrawal conditions before enrolling. Your written offer and agreement set out the fees and obligations applicable to your enrolment before payment is required. View fees and policies.

Feedback, complaints and appeals

Information about raising a concern, making a complaint or appealing a decision is available in AIA's Feedback, Complaints and Appeals Policy.

Unique Student Identifier (USI)

A USI is generally required for nationally recognised training, unless an exemption applies. Creating a USI through the Australian Government service is free. Read AIA's USI guidance.

FEES AND CHARGES

At AIA, we are committed to providing transparent information regarding our fees and charges to ensure that students have a clear understanding of their financial commitments. Our fees are structured to cover tuition, administration, and any additional services or materials required for your chosen course.

To access the comprehensive Fees and Charges document outlining the costs associated with our courses, please click the button below;

VIEW FEES AND CHARGES

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Ready to launch your career
with AIA

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