General Information


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General Information

Our teaching staff at AIA are highly experienced and knowledgeable with a passion for delivering quality education and supporting students in their learning journey. Our teachers are experts in their fields and bring real world experience to the classroom.


Industry Lead Courses:

AIA’s courses are designed in collaboration with industry experts to provide students with the most up-to-date knowledge and skills that are in demand in today’s job market.

Flexible Study Options:

We offer flexible study options to suit different learning styles and needs.

Industry standard facilities:

AIA provides state-of-the-art facilities that simulate real-world workplaces, giving students access to industry standard equipment and technology. Our facilities are regularly updated and maintained to ensure students have access to the latest tools and resources. AIA also offers free WiFi/internet to all students.

Student Orientation:

Our comprehensive student orientation program covers all aspects of student life, including campus facilities, course requirements and support services available to help students achieve their goals. The orientation program is designed to help students settle into their studies and feel confident in their ability to succeed. Orientation will be conducted before the commencement of your study and enrolled students should get a email confirmation or a phone call from our admin team.

Head Office Campus:

Location: Level 6, 55 Swanston St Melbourne VIC 3000 Australia

Phone: +61 3 9945 8247

General Emailinfo@auscanus.edu.au

Admissions Emailadmissions@auscanus.edu.au

Students Welfare Emailwelfare@auscanus.edu.au

IT Support Emailsupport@auscanus.edu.au

AIA’s Melbourne CBD Campus is situated in the heart of Melbourne, in the central business district (CBD), within walking distance to the worldwide travel attraction like Parliament, Swanston Street, Bourke Street Mall and Flinders Street Railway Station. Flinders Street Railway station is the closest to the campus and is accessible from most train line across metro network in Melbourne. Flinders Street railway station is a railway station on the corner of Flinders and Swanston Streets in Melbourne, Australia. It serves the entire metropolitan rail network. Backing onto the city reach of the Yarra River in the heart of the city, students will undertake their face-to-face training next to some of the Australia’s best hospitality and tourism operations.

Access and Equity:

At AIA, we are committed to providing access and equity to all students, regardless of their cultural, linguistic, physical or socio-economic backgrounds. We offer a range of support services to help students succeed, including disability support services, language & academic support and financial assistance.

We are committed to providing access and equity to Aboriginal and Torres Strait Islander students, recognising and respecting their unique cultural and linguistic backgrounds. We offer a range of support services to help these students succeed, including culturally sensitive academic and pastoral support, access to Indigenous-specific programs and services and assistance. We recognise the importance of education in closing the gap between Indigenous and non-Indigenous Australians and are committed to working towards this goal. We strive to create a welcoming and inclusive environment where all students feel valued and supported to achieve their academic and personal goals.

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Recognition of Prior Learning (RPL):


AIA offers RPL assessments to recognise students’ prior skills and knowledge, reducing the time and cost of their studies. RPL assessments allow students to receive credit for their previous learning or work experience and enabling them to complete their studies faster.

Application for RPL should be made prior to enrolling for your course. If you need any further information on RPL, please contact us or email admissions@auscanus.edu.au.

Course Credits:

We recognise that many students have already completed prior study or have relevant work experience (unless licensing or regulatory requirements prevent this). To help students achieve their goals faster, we offer course credits for students who have completed prior study*. This reduces the time and cost of their studies and allows them to achieve their goals faster.

*This must be evidenced by; AQF certification documentation issued by any other RTO or AQF authorised issuing organisation OR Authenticated VET transcripts by the Registrar.

If you require any further information about your Course Credit, please do not hesitate to contact us directly.