Facilitate the empowerment of people receiving support
Certificate III in Individual Support
BACK TO COURSESCertificate III in Individual Support (Ageing & Disability)
ABOUT THE COURSE
This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
Recognised by Australian Qualifications Framework and Nationally Recognised Training
Details
Course Code
CHC33021
CRICOS Course Code
118318J
Location
Melbourne Campus
Delivery Mode
Face to Face
Intake
Work Placement
120 Hours
Fees
Please see the Fees and Charges page or contact the campus directly!
Duration
Up to 52 Weeks*
(This qualification will be delivered as full-time study over the course of 52 weeks including 8 weeks of breaks/holidays. Duration may vary based on mode of delivery and/or RPL and CT)
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Course Entry Requirements
This course is available to international students. There are no specific entry requirements listed in the qualification details or training package; however, applicants must meet Auscanus Institute of Australia’s entry requirements below:
Applicants must:
• Be 18 years of age or older at the time of course commencement.
• Have successfully completed Year 12 or equivalent secondary schooling.
• Demonstrate English language proficiency through one of the following approved tests: IELTS Academic 6.0, TOEFL iBT 60, PTE Academic 50, or equivalent English language proficiency.
English language competence may also be demonstrated through documented evidence of any of the following:
• Completion of a recognised ELICOS program with an English proficiency level considered equivalent to the course entry requirements.
• Completion of at least two (2) years of study in Australia at AQF Level 4 or higher.
• Minimum five (5) years of study in English in Australia, the United Kingdom, the United States of America, Canada, New Zealand, South Africa or the Republic of Ireland.
• Completion of Year 12 or equivalent secondary schooling in English.
• Applicants without documented evidence of English language proficiency may complete an online Language, Literacy, Numeracy and Digital Literacy (LLND) assessment and achieve a satisfactory outcome to meet AIA’s entry requirements.
Note: English language requirements and exemptions may vary depending on visa requirements and individual circumstances. Please contact AIA for further details or visit the Department of Home Affairs website.
Additional Entry Requirements:
• Applicants will be required to complete a Language, Literacy, Numeracy and Digital Literacy (LLND) assessment prior to enrolment. This assists AIA in confirming the applicant’s suitability for the course and identifying any additional learning support needs.
• Applicants may be required to participate in a pre-enrolment review/interview to determine whether the course is suitable for their individual needs, career goals and capabilities.
• Students must have access to a working PC or laptop with suitable specifications to meet study requirements. Students may seek assistance from their trainer and/or assessor where required.
• Students must possess basic digital literacy skills, including the ability to communicate and access information using digital technologies, email, search engines, learning platforms and basic Microsoft Office applications, as well as access to a reliable internet connection.
• Where an applicant’s educational qualifications do not fully meet AIA’s admission requirements, other factors may be considered at the discretion of AIA. Please refer to AIA’s Admissions Policy available on the Forms & Policies page for further information.
CAREER PATHWAYS
Where will the Diploma of Certificate III in Individual Support take me?
Potential career pathways for graduates of this qualification include roles such as Care Services Employee OR
Aged Care Worker
Home Care Assistant
Support Worker (NDIS)
Residential Support Worker
STUDY PATHWAYS
The further study pathways available to students who undertake this qualification include:
CHC43015 Certificate IV in Ageing Support OR/
CHC43121 Certificate IV in Disability Support OR/
Other Certificate IV qualifications in Community Services
Course Structure
To achieve this qualification, students must complete 15 units: 9 core units and 6 elective units.
Students who complete individual units may receive a Statement of Attainment, provided their USI is verified. Students who complete all required units will be awarded the full qualification.
Support independence and wellbeing
Work with diverse people
Recognise healthy body systems
Apply basic principles and practices of infection prevention and control
Follow safe work practices for direct client care
Provide individualised support
Communicate and work in health or community services
Work legally and ethically
Provide support to people living with dementia
Deliver care services using a palliative approach
Work effectively in aged care
Contribute to ongoing skills development using a strengths-based approach
Support community participation and social inclusion
Work effectively in disability support
Industry snapshot
Australia’s individual support sector is one of the fastest-growing areas in healthcare, driven by an ageing population and increased demand for disability and home care services. With the expansion of the National Disability Insurance Scheme (NDIS) and aged care reforms, there is a rising need for qualified support workers who can provide compassionate, person-centred care in a range of community and residential settings.
This course opens the door to a deeply rewarding and secure career path.
Potential jobs
- Aged Care Worker
- Disability Support Worker
- Home Care Assistant
- Residential Support Worker
- Community Care Worker
- Personal Care Assistant (PCA)
- Support Worker (NDIS)
- In-Home Respite Worker
- Care Service Employee
- Nursing Assistant (in aged care settings)
Occupation profile
Source: Jobs and Skills Australia occupation profiles, accessed May 2026; figures use latest available ABS/JSA data.
Recognition of Prior Learning (RPL)/Credit Transfer (CT)
Credit Transfer (CT)
If a certificate or statement of results is produced and verified a credit transfer process will be initiated by AIA in relation to the units as per training plan. Credit transfer is a process that provides students with agreed and consistent credit outcomes for components of a qualification based on identified equivalence in content and learning outcomes between matched qualifications (Source AQF)
Recognition of Prior Learning (RPL/RCC)
Upon enrollment of all learning programs, AIA code of practice states that all candidates for assessment will be offered RPL. This is reiterated in the student handbook and acknowledged in writing RPL is an assessment process that assesses an individual’s non-formal and informal learning to determine the extent to which that individual has achieved the required learning outcomes, competency outcomes, or standards for entry to and/or partial or total completion of a qualification.
“Recognition of prior learning is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit” (Source AQF)
FEES AND CHARGES
At AIA, we are committed to providing transparent information regarding our fees and charges to ensure that students have a clear understanding of their financial commitments. Our fees are structured to cover tuition, administration, and any additional services or materials required for your chosen course.
To access the comprehensive Fees and Charges document outlining the costs associated with our courses, please click the button below;
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